The American Learning Association



			ALA Code of Conduct The American Learning Association has a Code of Conduct for Organizational Members. The Code of Conduct indicates the standards of professionalism expected of a member of the American Learning Association. It sets out, in general terms, the standards and duties, which it is reasonable to expect a member to adopt. The adoption of this Code is an integral part of membership and provides the basis through which the Association promotes the status of its members and their commitment to quality and good practice. It is also part of a process by which the ALA seeks to encourage its members to adopt a more formal approach to quality assurance and continuous improvement with the overall aim that members seek onsite verification of their learning services and the achievement of the Association's Quality Mark. American Learning Association Code of Conduct The American Learning Association anticipates that members will have stated policies that follow these principles : In providing learning services, members have a responsibility to : Give accurate details of the service, who it is for and how your Institution commits to quality and good practice for those services. The level and detail of the information you provide should be sufficient so that those with whom you deal on a professional basis can match their needs against the service that you offer. Information should be clearly stated, readily understood and easily accessible. Maintain customer satisfaction by: a) having feedback mechanisms that elicit the views of your customers, clients and learners b) having a formal customer complaints procedure c) regularly reviewing the effectiveness of your services and implementing improvements based on this review. Uphold the reputation, the mission and values of the American Learning Association and support this actively when the opportunity arises. In your use of the ALA membership logo, members shall agree to the following terms : a) The logo should be used only to show that the organization is a member of the American Learning Association, committed to the principles of the ALA Code of Conduct . b) Where the logo is used on a website, it should be hyperlinked to: www.american-learning.us
START Page Connecting People Methods & Ideas For Learning. ...... *Read More* ---------------------- WHO Can Join ALA ? ---------------------- ALA Code of Conduct ---------------------- HOW TO APPLY ? The American Independent forum for Advancing Techniques and Technologies in Learning ...... *Find out* ---------------------- GENERAL FAQs ---------------------- ALA Quality Mark american-learning.us driving, supporting and recognizing. *Read More* ---------------------- QUALITY MARK Benefits Quality Mark for Better Practices in Education & Training ..... *Read More* ---------------------- QUALITY MARK Award ---------------------- QUALITY Forum ---------------------- QUALITY MARK Advisers The Flexible Way to Develop Modern Learning Systems..... *Read More* ---------------------- GOOD Practice Indicators Standardizing & Developing Quality in Education .. *Read More* ---------------------- QUALITY MARK FAQs ---------------------- CONTACT us




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